Privacy Policy

Privacy Policy

Last updated: October 2026

Mitavin ("we," "our," or "us") operates mitavin.com (the "Site"). This page explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account information: name, email address, phone number, and password (encrypted) when you register.
Order information: shipping address, billing details, and order history when you place an order.
Payment information: processed securely through our payment partners; we do not store your full card details on our servers.
Social login information: if you sign in with Google, Facebook, or LinkedIn, we receive your name, email address, and profile picture from that provider to create or link your account.
Usage information: pages visited, products viewed, and search queries, used to improve your shopping experience.
Cookies: small files stored on your device to keep you logged in, remember your cart, and measure site performance.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Create and manage your account
Send order updates, receipts, and customer support responses
Improve our products, services, and website experience
Send promotional offers (only if you've opted in; you can unsubscribe anytime)
Prevent fraud and keep our platform secure

3. Sharing Your Information

We share information only with:

Courier/delivery partners, to deliver your orders
Payment gateways, to process your payments securely
Service providers who help us run the Site (e.g., hosting, email, SMS)

We do not sell your personal information to third parties.

4. Your Choices

You can access, update, or delete your account information anytime from My Account. You can also contact us to request deletion of your data, subject to legal/accounting record-keeping requirements.

5. Data Security

We use industry-standard measures (encrypted passwords, secure connections) to protect your information. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at: support@mitavin.com